Reporting an Outage

How to Report a Power Outage
  • Via SmartHub
  • 24-hour outage hotline: 866-567-2753 (please call using the phone number linked to your account – our computer system will automatically register your outage)
  • By text message

Keep an eye on outage status on the outage map, and follow us on Facebook and Twitter for periodic updates.

If your power goes off . . .
  • Check the fuses or circuit breakers to be sure they are “ON.”
  • Check the main breaker panel. If the breaker is off, there could be a wiring problem between the breaker and your facilities. Check for a problem before turning this breaker back on.
  • Check to see if your neighbors have power.