How to Report a Power Outage
- Via SmartHub
- 24-hour outage hotline: 866-567-2753 (please call using the phone number linked to your account – our computer system will automatically register your outage)
- By text message
Keep an eye on outage status on the outage map, and follow us on Facebook and Twitter for periodic updates.
If your power goes off . . .
- Check the fuses or circuit breakers to be sure they are “ON.”
- Check the main breaker panel. If the breaker is off, there could be a wiring problem between the breaker and your facilities. Check for a problem before turning this breaker back on.
- Check to see if your neighbors have power.