Outage Restoration Updates

June 17, 5:00 p.m. – We are down to 97 members out of power! We are pushing to restore as many members as possible, but we still estimate that some restoration efforts will spill into tomorrow.

Though our repairs are nearing an end, FirstEnergy’s transmission system has still been experiencing some outages around us. These issues have not affected our membership so far today, but we are keeping a close watch on it in case they affect our system.

If we receive new information tonight, we will post it here to keep you informed. Otherwise, we will continue to restore your power as quickly and safely as possible.

To report an outage: Call our outage hotline at 866-567-2753 or use your online Consolidated SmartHub account: 

To track our restoration progress: Follow us here on social media for the latest news, and check out our outage map: 

To sign up for outage texting or outage notifications, visit our website: https://www.consolidated.coop/ele…/outages/outage-texting/  

For all other outage-related needs and inquiries, our team is ready to help! Get in touch with us: https://www.consolidated.coop/contact-us/ 

Thank you!

June 17, 3:45 p.m. – We are down to 136 members out of power. Our crews are working hard to get as much done as possible today, but we still estimate that some restoration efforts will need to continue through tomorrow. Thank you for your continued support and understanding!

June 17, 7:45 a.m. – Our transmission outage was restored by FirstEnergy at about 1:30 this morning, bringing power back on for over 3,000 members.

Currently, we have 311 members still without power. Our crews are still working just as hard, but the numbers will continue going down at a slower rate because each repair affects fewer members at a time. Due to the severity of the damage, we are still predicting that work will continue into tomorrow to reach full system restoration. We will update you as we have more information today. We continue to be all-hands-on-deck working to restore power as quickly and safely as possible.

Thank you.

June 16, 9:45 p.m. – Our transmission provider has attempted to restore power multiple times, but it is not holding. We are unable to predict how long transmission restoration will take at this time, and we do not expect to receive more updates until tomorrow. 

Currently, we have about 3,500 members without power. Only about 320 members are out due to damage on our system, the rest are out due to the transmission outages. 

We will continue to post information as we receive it. Thank you for your patience and understanding. 

June 16, 4:50 p.m. – We have just lost transmission to two substations in the northern part of our service territory, leaving about 4,000 members without power.

Our transmission provider is aware, and they are investigating the issue now. We will update you when we know more about the restoration process.

Thank you.

June 16, 2:30 p.m. – We are down to about 650 members out of power. 

We understand that it is frustrating when you seem to be the only one in your area, or the only road in a larger area without power. We have finished the repairs that restore hundreds or thousands of members at once, and now, most of our repairs only affect a few members each.  

Our numbers will continue to go down more slowly as the outages get more remote, but we are working just as hard to quickly and safely repair damage and restore power. Due to the amount of damage and repairs yet to be addressed, we are projecting that some of our restoration efforts will continue into Saturday. We continue to monitor the weather closely, and we will keep you updated as we progress. 

If you have experienced new damage, or your power was restored then went out again, please report it so we can make sure it is in our system. 

June 16, 10:00 a.m. – We are down to 1,282 outages this morning.  Last night, transmission was restored to our remaining substations, enabling us to restore power to many members in a short period of time.  

Our crews were up bright and early this morning to continue the restoration process. We are experiencing more broken poles than expected, which can slow down our restoration process significantly. However, we have more outside crews on their way to help us keep moving forward. 

Currently, we know that restoration will not be complete before Friday. However, we are aware that the storms predicted for this afternoon could create problems that interfere with our efforts and add to our outages. 

We will keep you updated as we continue to progress and track the weather. Please stay tuned. Thank you for your continued patience and understanding.  

June 15, 4:30 p.m. – Our crews have made over 8,500 restorations, and we have about 3,700 left to go. We just received an update that our transmission system is under repair and should be fully functional soon, meaning we will have the power we need to continue restoration as planned.

As our crews move into more remote areas, each repair restores power for fewer members. Though restoration numbers may be moving at a slower rate, our crews are working just as hard and making steady progress. We are still looking to Friday for full system restoration.

We will continue to update you as restoration progresses. We are working as quickly as we can to get your power back on.

June 15, 11:00 a.m. – Outage numbers continue to go down this morning. Currently, we have about 5,100 members out of power. We are still awaiting updates on transmission restoration to three of our substations, but we are working with what we have to get your power back on as quickly as possible.

Today, crews from Indiana and Kentucky have come to help us in our efforts. With their help, we are focusing on replacing broken poles, removing trees from lines, and restoring power for as many members as we can.

As we continue to assess the extensive damage caused by the storm, we are still looking towards Friday for full system restoration. We will continue to update you as we progress.

Thank you for your patience and understanding throughout this process. It is our honor to serve you.

June 14, 6:00 p.m. – Thank you for sticking with us as we continue to work towards recovery from last night’s storms. Currently, 7,000 members are still without power. We are not receiving energy transmission to several of our key substations, making it extremely difficult for us to reroute and keep voltage levels where they should be – especially during a heat wave.  

Our crews have been working since midnight last night, and we are extremely thankful for their diligence and sacrifices – especially as many of our employees have also been affected by these outages at home. Thankfully, help is on the way! Crews from Kentucky co-ops will be joining us tomorrow to help keep restoration moving as quickly as possible.

We are still estimating a 2–3-day timeline for full system restoration. We will update you here when we have more information; please check our website and previous posts for instructions on outage reporting, safety, and more: https://www.consolidated.coop/electric/outages/storm-outage-safety/ 

June 14, 9:00 a.m. – Crews are still working to restore power for about 7,000 members – down from 13,200. Due to the severe, widespread damage caused by last night’s storms, initial assessments indicate that it could be 2-3 days before every restorable meter is back on. Exceptions are possible in cases where meters or entrances are severely damaged.

Currently four of our substations are without power. We are actively seeking outside crews to assist in our efforts, but there is low availability due to the widespread storm damage across Ohio. Please note that our restoration timeline depends on the amount of outside help that we can get. If you have an outage to report, please call our outage hotline to alert our crews: 866-567-2753.

Please stay tuned on our social media pages – we will update you whenever we have new information to share. Thank you for your understanding and patience as we work tirelessly to restore your power.