24-Hour Emergency Service (800) 421-5863
Emergency Service is available 24 hours a day, every day of the year by calling (800) 421-5863
If you have questions about your electric service or account, please contact one of our offices listed below.
5255 State Route 95
P.O. Box 111
Mount Gilead, OH 43338
Phone: (419) 947-3055
Fax: (419) 947-3082
4993 State Route 521
Delaware, OH 43015-8766
Phone: (740) 363-2641
Fax: (740) 369-1804
Toll Free: (800) 421-5863
email: Send us an email
Office hours are Monday through Friday, 8 a.m. until 5 p.m.
Toll Free Outage Hotline (866) 567-2753
A special automated Outage Hotline is available to help speed up outage reporting and provide you with any outage information that is known at the time of your call.
If you or a member of your family is on a life support system, please contact Consolidated Electric immediately so we can put you on a priority service list. However, we strongly recommend a backup power supply for emergencies.
Cable Location Service
If you need cable location information on Consolidated Electric’s underground electric facilities (up to the meter), please call (800) 421-5863 at least 48 hours prior to digging (and no more than 10 working days).
Call Before You Dig (Ohio Utilities Protection Service)
If you need other utility services located, call OUPS at (800) 362-2764 or visit their website by clicking the link above.
If you are a member of the media and need additional information, please contact us and ask for the Vice-President of Marketing & Member Services.