Assistance Agencies

This site is designed to help our members and communities find resources and tools related to community services and operations during the COVID-19 community health situation.

Helpful links and community resource announcements:

The Central Ohio COVID-19 Resource Hub has been created by the Mid-Ohio Regional Planning Commission.

United Way
If you are in need of food or other necessary items, please fill out the United Way of Morrow County survey to help them better assist you. You may also contact them directly at 419-560-4558 to find local resources to help. We want to work with you during this difficult time! https://www.surveymonkey.com/r/22HT9CP

United Way of Delaware County, in its role as community problem solver, has established a COVID -19 Community Response Fund to provide emergency grant assistance to local organizations that are providing critical services in the areas of food, necessary supplies, rent/utility assistance and health services as a result of increased need due to layoffs, closures or reduced hours.

Community Action Programs
Delaware County – Bridges Community Action Program

Morrow County – Ohio Heartland Community Action
Morrow Programs:

Water Utility Assistance: (To schedule your appointment call 419-946-2009)
• Up to $150 on a shut off notice or a new service deposit for water bills
• If a disconnection or deposit is larger than $150, client must pay the copay of the remaining balance before assistance (proof of copay is needed)
• If a reconnection fee falls within the $150, we can pay that fee as well to turn the water back on.
• Must be at or below 125% Federal Poverty Guidelines for Water assistance
• Must be a Morrow County resident

Prescription Assistance: (To schedule your appointment call 419-946-2009)
• Must be at or below 125% Federal Poverty Guidelines
• Must be a Morrow County resident
• $150 per household member, per year (Can assist multiple times until cap is met)
• $300 per household member, per year for mental health medication (Can assist multiple times until cap is met)
• Can assist individuals with and without health insurance (copay’s for prescriptions, insurance doesn’t cover)
• Over-the-counter medications doctors prescribe (must have proof from doctor’s office)
• Cannot assist with narcotic prescriptions

The Personal Needs Pantry: (To schedule your appointment and a pickup time, call 419-946-2009)
• Provides products that help with everyday needs not included at food pantries
• Items include: hygienic products, household cleaning products, dental hygienic products, toiletries, diapers for infants & adults, Pull-ups

Medication Lockboxes: (To schedule a pickup call 419-946-2009)

• FREE medication lockboxes for any resident of Morrow County through the Drug & Alcohol Awareness & Prevention coalition.

Utility Assistance: (To schedule your appointment call: 419-718-0047 OR app.capappointments.com and schedule online)
Winter Crisis Program: Designed for a one-time payment for utility bills, bulk fuels, coal, wood or wood pellets. The customer must be income eligible and either have a disconnection notice, or be without heating services, or have less than a 10-day supply of bulk fuel

Home Energy Assistance Program: Customers may receive a one-time credit or voucher to their main heating sources.

Percentage of Income Payment Plan

*All programs have modified for the health crisis and are completing applications over the phone.

Food pantries
Click here for a list of local food pantries.

Blessing Box locations:
Mary K’s Florist – Mt. Gilead
North Woodbury Church
Bonecutters
Johnsville Fire House
Korner Klippers
Fulton Lifeline Ambulance
Marengo at 229 and 61

Need a helping hand? Call 211

211 is a simple, easy-to-remember number to call when you need help or access to human services. It’s a free, confidential 24-hour service, so you get the help you need when you need it.

Dialing 211 will immediately forward your call to your local 211 center, which will then direct you to the appropriate agency for:

  • Information about human service agencies
  • Crisis support
  • Food and shelter providers
  • Child care resources
  • Special services for seniors
  • Volunteer opportunities
  • County and city information

If you prefer to contact your local county service agency directly, find it here:

Delaware County
Service provided by HelpLine of Delaware & Morrow Counties
740-369-3316
www.helplinedelmor.org

Franklin County
Service provided by HandsOn Central Ohio
614-221-2255
www.handsoncentralohio.org

Knox County
Service provided by Pathways of Central Ohio
740-345-4357
www.pathwaysofcentralohio.com

Licking County
Service provided by Pathways of Central Ohio
740-345-4357
www.pathwaysofcentralohio.com

Marion County
Service provided by United Way of Marion County

Morrow County
Service provided by HelpLine of Delaware & Morrow Counties
419-947-2520
www.helplinedelmor.org

Richland County
Service provided by First Call 2-1-1
419-522-4636
www.firstcallrichland.org

Union County
Service provided by United Way of Union County and HelpLine
855-833-3696
unioncounty211.org