Our team is ready for the winter storm approaching this week – make sure you are too!
Meteorologists are predicting a serious winter storm throughout our area, bringing ice and snow with it. These conditions create hazardous roads, and cause heavy limbs to fall onto powerlines.
We are watching the weather closely as the storm approaches, and our teams are ready to spring into action. We know you are counting on us, and our crews will respond to any outages as quickly and safely as possible.
We will provide more information as we get it. In the meantime, make sure you are prepared in case power goes out.
How to Report an Outage:
- Make a report on your Consolidated SmartHub account.
- Call our 24-hour outage hotline: 866-567-2753 (please call using the phone number linked to your account – our computer system will automatically register your outage)
- Sign up for outage texting to report outages and receive updates via text message.
- Learn more about outage reporting.
- Use our outage map to see the impact across our territory and track our restoration progress.
- Never approach a downed powerline, even if it appears to be de-energized. Lines can become re-energized as restoration efforts progress. If you see a downed line, call us and 911 right away.
- Always follow these generator safety tips, including:
- Never operate your generator inside your home or garage – even if doors and windows are open.
- Never plug your generator into a wall outlet to try and power your home – this can send electricity down de-energized lines, putting line workers in serious danger.
- During the restoration process, sometimes power comes back on in spikes that can damage electronics. Unplug all electronics and heat-producing appliances when an outage occurs.
- Follow this link for more outage safety and preparation tips.
Preparing for a Storm:
- Make a backup plan for your household in case an outage occurs this weekend.
- Make sure you know how to handle any medical needs or treatments that require power. If you are unsure, talk to your doctor for planning help.
- Prepare an emergency kit with necessary items like non-perishable food, water, flashlights, batteries, a first-aid kit, etc.
- Check in with elderly friends, family and neighbors.
- Make sure you have blankets and warm clothing easily accessible.
- Charge important devices like phones, laptops, and portable batteries before the storm hits.
- Remember to include your pets in your preparations!